Wasting precious time and fuel waiting in long queues at toll plazas and digging your pockets for the right change are now a thing of past.

Experience the freedom of near non-stop movement through toll plazas and the convenience of cashless payment of toll with our nation-wide interoperable Electronic Toll Collection Services.

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Benefits of ETC

For Road User

  • Near non-stop motion through toll plazas
  • Convenience for cashless payment of toll fee
  • Less traffic congestion and reduced commute times
  • Toll statements which can be mailed or made available online
  • A cashback of 10% on all Toll payments using FASTag. The cashback amount for a particular month will be credited back to your FASTag account within a week of subsequent month.

For Toll Operator

  • Lower operating costs
  • Better audit control through centralized user accounts
  • Improved capacity without being required to build more infrastructure

For Government

  • Savings on fuel and reduction of emissions from idling and repeated stops at toll plazas
  • Improves transparency of toll transactions
UNDERSTAND ELECTRONIC TOLL COLLECTION

How does ETC Work ?

Conceptually, ETC works by determining whether the vehicles passing through toll collection points are enrolled in the program, alerts enforcers for those that are not, and electronically debits the accounts of registered vehicles without requiring them to stop.

When the vehicle enrolls with an ETC program an On-Board Unit, which contains information about that particular vehicle, is mounted on the vehicle. The Road-Side Units at toll collection points communicate with On-Board Units to extract vehicle information, which is then further used to process toll transactions.

WHAT IS THE NEED OF ETC IN INDIA?

In India, tolling on National Highways started in a big way with the National Highways Development Project (NHDP) launched by the Government in the year 2000. As on date, nearly 220 Toll Plazas are operational on National Highways and more sections are being added at regular intervals. Apart from National Highways, many State Highways and other road projects are developed and operated as toll roads.

Currently, the toll operations in India are mainly manual whereby the receipt and collection of money is done manually and the toll receipts are issued with the help of computers.

Tolling has come to be associated with delays at collection points and congestion at toll plazas mostly due to efficiency constraints associated with manual method of toll collection in practice. The delays negatively impact the operational efficiency of the improved road network and thus neutralize the benefits of the improvement of highway infrastructure.

To overcome these challenges, Government of India has therefore decided to introduce Electronic Toll Collection in India, and thus IHMCL was incorporated to execute this ambitious project.

WHAT IS INTEROPERABLE ETC AND WHY IS IT NEEDED?

In a country like India where road stretches are operated and tolled by multiple agencies and authorities, imagine a scenario where different toll collection agencies adopt independent standards and technologies for ETC, and is not linked to ETC programs run by other toll collection agencies. Then a vehicle enrolling with ETC program of one toll operator would not be able to access ETC services offered by other toll operators through same ETC account, that is to say ETC lacks interoperability.In absence of interoperable ETC, the road user will have to register with multiple ETC programs and also have to spend for multiple On-Board Units.

Interoperable ETC offers the convenience of electronically paying toll at any toll collection point through a single ETC account and a single On-Board Unit. Thus interoperable ETC calls for (a) adopting similar technologies and standards for ETC so that same On-Board Unit is acceptable at all toll collection points, and (b) a mechanism for debiting appropriate toll fee from the account of registered vehicle and crediting the same to respective toll collection agency.

The governments and toll collection agencies world over are strugglingto achieve interoperable ETC. Fortunately, in India there are no legacy systems unlike other developed countries and presently ETC is operational at very few toll plazas in stand-alone mode. This provides a distinct advantage in selecting a simple and robust ETC technology which is scalable, reliable, inexpensive to the road users and inter-operable across the country.

IHMCL'S ELECTRONIC TOLL COLLECTION PROGRAM

About the program

IHMCL’s nation-wide Electronic Toll Collection Program is about implementing unified and interoperable ETC solution for National Highways in India based onRFID technology conforming to EPC Gen-2, ISO 18000-6C standards. Through ETC Program, we aim to facilitate seamless movement by offering ETC services across all tolled roadsin India.

ETC Program further aims to serve as open platform for development of services like congestion or cordon pricing, collection of parking fees, automated collection of fines/challans by police authorities, payment of road tax and other duties and plethora of other services.

Nation-wide interoperable ETC program entails setting up of Central Clearing House (CCH) for clearing and settlement of toll transactions, and installation of ETC systems at the toll plazas.

For convenience of road users, Point of Saleswould be established at convenient locations like toll plazas, fuel stations, vehicle service stations etc. throughout the country. The road user can approach a Point of Salesterminal and register for the ETC Program. On the successful completion of a registration process a RFID tag, that uniquely identifies the vehicle, will be issued and affixed on the windshield the vehicles. The vehicle then would be able to electronically pay toll fess at all the dedicated ETC lanes without stopping at toll plazas.

The ETC services will be available to road users as prepaid service, and the ETC accounts can be recharged using various payment options available at Point of Sales or through online portal.

The project owners enrolling with IHMCL’s nation-wide ETC program will have to set up dedicated ETC lanes at their toll plaza, which would be integrated with the CCH.

When a vehicle approaches ETC lane, the plaza ETC systems will check whether the vehicle is mounted with valid RFID tag registered with ETC program and has positive account balance. ETC transaction files are generated for vehicles with valid tag and positive account balance and the vehicle would be allowed to pass. Other vehicles entering ETC lanes would be guided out via ejection lane mechanism to adjacent manual cash lanes, where they would be allowed to pass after paying toll fee and a penalty.

The ETC transaction files generated at toll plazas are sent to CCH for debiting appropriate toll fee from the account of registered vehicle and crediting the same to respective toll collection agency. The road users will also get SMS alert for each ETC transaction.

RESOURCES

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Report of the Committee chaired by Sh. Nandan Nilekani to identify suitable technology for ETC in India
The Committee recommended Radio-Frequency Identification technology based on EPC, Gen-2, ISO 18000-6C Standards for Electronic Toll Collection in India.
ETC Report by Nilekani Committee
Report of the Apex Committee for ETC implementation, Government of IndiaThe Committee finalized system architecture, and institutional framework for ETC implementation.
Apex Committee Report Final
Notifications by the Ministry of Road Transport & Highways in the Gazette of India
These Gazette Notifications highlight specifications for RFID Transceiver, RFID Tags and Data format for Electronic Toll Collection in India
02.04.12
19.09.13
28.09.11
Policy Circular by National Highways Authority of India
This policy circular issued by NHAI is with respect to incorporation of ETC in road projects taken after July 2012.
NHAI Circluar 6Juy-2012 Future Projects
SERVICE PROVIDER AGREEMENT
Central Clearing House Service Provider Agreement with ICICI Bank
Amendatory Agreement_ICICI_11.08.2014
CCH Agreement 27.02.2014
NHAI circular dated 11-Sept-14
Installation of ETC systems, Surveillance systems, Weigh-in-
Motion & Static Weigh Bridges at Toll Plazas

NHAI Circular_ETC_11 Sept 14
SERVICE LEVEL AGREEMENT WITH CCH SERVICE PROVIDER
Service Level Agreement with ICICI. Can Download the agreement from the below link.
Service Level Agreement
Amendment to NH Fee Rules for FASTag
Penalty provisions for Vehicles not fitted with FASTag entering ‘FASTag Lanes’. Non-FASTag vehicles will have to pay twice the applicable toll fee for entering FASTag Lanes.
NH Fee Rules
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